Terms and Conditions
1. Introduction
1.1 These terms and conditions and, in the case of Lawscape Membership, any other rules of Membership contained in the Welcome Pack or as otherwise communicated to you by us (Rules) (together, the Terms) set out the terms on which you can purchase consulting services, digital courses (Services) and your membership of Lawscape (Membership) through AliceStephenson.com (Website). The Welcome Pack is the document provided by us to you at the start of your Membership, as may be updated from time to time and reissued to you.
1.2 Please read these Terms carefully. These Terms tell you who we are and other important information. They describe how we sell the Services and Membership, set out your rights and responsibilities and tell you what to do if there is a problem. These terms also affect your ability to cancel a contract and limit our liability.
1.3 Some of these terms only apply if you are purchasing Services as a consumer. This means that you primarily use the Services for personal use (and will not use our Services for commercial, business or resale purposes). Terms that only apply to consumers will be marked clearly. Membership is available exclusively on a business to business basis
1.4 You must accept these Terms for us to provide the Services and Membership to you. By purchasing one or more of our Services or obtaining and continuing to hold a Membership, you confirm that you accept these Terms and you become legally bound by them. If you do not agree to these Terms, you must not purchase the Services or Membership.
1.5 We reserve the right to update, change or replace any part of these Terms in our sole discretion. However, the terms which apply to your order will be those in force at the time you submitted your order to us.
1.6 You will need to provide us with certain personal data for you to obtain and continue to hold Membership, and in order for us to provide you with certain Services. For information regarding how we process your personal data, please see our Privacy Policy here.
2. About
2.1 I’m Alice Stephenson, a tech lawyer who has expertise in starting my own business as well as advising other businesses and helping them flourish. The Services offered on this Website are aimed at providing advice about personal or professional development. Membership relates to Lawscape, a membership platform under which we may provide certain services, events, advice, benefits, recommendations and any other features of any kind provided by us and our associated third parties under Lawscape as part of your Membership, as detailed in the Welcome Pack or as otherwise communicated to you by us (Features). If you are looking for legal services, please see www.stephenson.law.
2.2 By entering into these Terms, you are entering into a contract with my company AliceStephenson.com B.V., a company registered with the Dutch Chamber of Commerce (establishment no. 000049993887) registered address at Willemsparkweg 7-2, Amsterdam (we / us / our). Where we refer to you and your, we’re talking about the individual or business placing the order for Services or the individual member of Lawscape (as the context requires).
2.3 The Dutch VAT number is NL8630.07.053.B.01.
2.4 If you have any queries, please use the Contact Page.
3. Placing an Order
3.1 To purchase one or more of our Services or Membership, you need to place an order via the Website.
3.2 Please check your order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.
3.3 The order will only be accepted when we send you a written acceptance of the order by email. When we send you this email confirming the order, a contract between you and us will be created (Contract).
3.4 If you would like to make any changes to your order after you have submitted it, please contact us as soon as possible and we will let you know if it is possible to change your order.
4. Consulting Services
4.1 Where you book consulting services with us, you will choose a time slot with Alice Stephenson (an Appointment) via the Calendly link that the Website directs you to.
4.2 Consulting services do not include any financial, tax or legal advice. Any advice provided will relate to professional or personal development.
4.3 We will do what we can to provide the consulting services at the time slot requested by you, but there is no guarantee of any particular time slot and where we are no longer able to provide consulting services at an arranged time, we will contact you to re-arrange a new Appointment.
4.4 Where we have confirmed an Appointment with you, you are responsible for attending your Appointment. We are unable to offer refunds, but you may contact us to re-arrange your Appointment provided that you contact us at least:
4.4.1 24 hours in advance if your Appointment is between Tuesday and Friday; or
4.4.2 72 hours in advance if your Appointment is on a Monday.
5. Digital Courses
5.1 Where you purchase a digital course from us, you will be provided access to the digital course hosted on Kajabi.
5.2 Subject to your compliance with these Terms, we grant you a worldwide, non-exclusive, perpetual, revocable right to use the materials we provide to you during any digital courses you purchase from us (Materials), and any intellectual property rights contained in those Materials (Materials IP), for your own personal, non-commercial use. You may not provide any Materials or Materials IP to any third party for any reason without our prior written consent.
5.3 Despite the restrictions in clause 5.2, you may use any template documents which form part of the Materials for any purpose, provided that you do not sell or licence any unamended templates to any third party.
6. Lawscape Membership
6.1 Features
6.1.1 Your Membership will give you access to the following Features:
a. live and pre-recorded online third-party expert masterclass events;
b. advice clinics with Alice Stephenson;
c. access to the Lawscape community via Kajabi;
d. 20% discount on all consulting services and digital courses offered on the Website;
e. access to a member directory; and
f. priority access to Lawscape organised events.
6.1.2 We will reasonably endeavour to provide the Features, but no guarantees can be provided in respect of third parties we use to provide, and to help to provide, the Features.
6.1.3 We may make changes to all or any aspects of the Features at any time providing the nature or quality of the Features aren’t materially affected. We will try to let you know in advance of making any changes.
6.1.4 All intellectual property which exists in the Features is owned by us or our third-party content providers. Your Membership does not give you any right to use our, or our third parties’, intellectual property in any way.
6.2 Membership Period
6.2.1 If you order our annual Membership, your Membership is for an initial term of 12 months, and will automatically renew every 12 months, unless Membership is cancelled under these Terms.
6.2.2 If you order our monthly Membership, your Membership is for an initial term of 1 month, and will automatically renew every month, unless Membership is cancelled under these Terms.
7. Price and payment
7.1 The prices for our Services (Service Fee) and Membership (Membership Fee) are shown on the Website and are inclusive of VAT (where applicable).
7.2 Our Service Fee or Membership Fee may change at any time. This will not affect existing orders unless there has been a pricing error on the Website. If this happens, we will try to contact you using the contact details you provided when you placed your order. We will give you the option to re-confirm your order at the correct price or to cancel your order.
7.3 We will automatically charge the Service Fee or Membership Fee to the credit or debit card that you provide when placing your oder.
7.4 Depending on your Membership Period, we will automatically charge the Membership Fee every month or every year.
7.5 All amounts due must be paid in full in advance.
7.6 We use a third party payment provider called Stripe to process payments on our behalf. They have their own separate terms of use which can be found here. We are not responsible for your obligations in these terms so please read these carefully before making a payment.
8. Your rights as a Consumer
This clause 8 only applies where you purchase Services from us as a consumer.
8.1 If you purchase digital courses, and we have accepted your order and provided you access to the digital courses and any related materials, you waive your 14 day cancellation rights upon receiving this access.
8.2 Where you purchase consulting services: you have 14 days from the date of your order confirmation email to change your mind and cancel your order.
8.3 We will not provide any consulting services during the 14-day cancellation period unless you request for us to do so by requesting an Appointment within this period.
8.4 If you request for us to provide a consultation during the 14-day cancellation period and we agree to do so, you lose your right to cancel once the consultation is provided and you will not be entitled to a refund even if the cancellation period has not expired.
8.5 To cancel your order, please email us at hello@alicestephenson.com with your order details. If you are eligible for a refund under this clause 8, we will provide you with a refund as soon as possible and no later than 14 days after the day on which you told us that you want to cancel. We will issue your refund to the same payment method you used when you placed your order.
8.6 If you are unhappy with any of the Services provided, please contact us as soon as reasonably possible here.
9. Your obligations and restrictions
9.1 You agree that:
9.1.1 you will provide complete and accurate information when placing an order;
9.1.2 if applicable, you are eligible for Membership as detailed on the Website;
9.1.3 you are responsible for making sure that the information you provide us in order to enable us to provide the Services and Membership is correct;
9.1.4 you will comply with these Terms, and any other documents referred to in it, when using our Website and placing an order for Services or for Membership.
9.1.5 You will not distribute or share any aspects of the Features with any third party who is not a member of Lawscape.
9.1.6 You will not share any login details relating to Lawscape with any third party;
9.1.7 You will at all times conduct yourself and your Membership with respect and in accordance with the Rules; and
9.1.8 in reading and accepting these Terms, you are aware of and understand your rights and responsibilities, and if you are not sure, you have contacted us for help or more information.
10. Ending a Contract
10.1 We may terminate any Contract for Services or Membership with you at any time for any reason and with immediate effect. If you have paid for your order, we will provide a pro-rated refund to the payment method you used to pay for the order.
10.2 You acknowledge that any breach of these Terms or the Rules entitle us to suspend or cancel your Membership. No refund of the Membership Fee will be provided.
10.3. We may terminate your Membership in the event any payments of the Membership Fee are delayed.
10.4 We may terminate any and all Contracts we have with you at any time by contacting you in writing if:
10.4.1 you commit a serious breach of these Terms; or
10.4.2 you do or take part in anything illegal when using our Website or purchasing our Services.
10.5 Our right to terminate a Contract does not affect any of your rights.
10.6 In the event you want to cancel your Membership, you can do this through your Kajabi account. You can cancel at any time, but no refund will be provided if you cancel before the end of your Membership Period.
11. Our liability to you
11.1 Our Services and Membership are intended to provide information on professional and business development only and we shall not be liable for any losses you incur by placing reliance on the advice provided.
11.2 We are not liable to you for any losses you incur where the Services are delayed or cannot be performed because you fail to make information available to us or fail to provide us with adequate instructions or information to allow us to perform the Services.
11.3 We will not be liable for any losses you suffer or incur in connection with or arising out of your Membership or any of the Features.
11.4 We will not be liable for any losses you suffer or incur by reason of any delay or failure to provide any of the Features caused by any event outside our control.
11.5 If we are affected by an unforeseeable event, we will promptly write to you to let you know if this means we are unable to fulfil a Contract.
11.6 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
11.7 Subject to the below, our liability under or in connection with or arising out of:
11.7.1 the Services (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) will not exceed the price for the Services paid by you;
11.7.2 your Membership or any of the Features shall in no circumstances exceed 100% of the Membership Fee you have paid to us in the 12-month period preceding the action giving rise to a claim against us; and
11.7.3 any cancelled Features, where an additional fee was payable, will be limited to refunding the fee where you are unable to attend such Feature at the rescheduled date (if any).
11.8 We will not be liable to you under or in connection with the Services or Membership (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) for:
11.8.1. consequential, indirect or special losses; or
11.8.2.any of the following (whether direct or indirect):
a. loss of profit;
b. loss or corruption of data;
c. loss or corruption of software or systems;
d. loss or damage to equipment;
e. loss of use;
f. loss of opportunity;
g. loss of savings, discount or rebate (whether actual or anticipated); or
h. harm to reputation or loss of goodwill.
12. Feedback and Complaints
12.1 We welcome any feedback about our Services and Membership. We hope that you are satisfied with any purchase you make with us, and we are always keen to hear about ways to improve our Services and Membership. If you have any comments, please let us know via the Contact page.
12.2 If you do have any complaints, please submit them to hello@alicestephenson.com and we will aim to deal with these swiftly.
13. General
13.1 Neither you nor we will use any confidential information of the other for any purpose other than to perform its obligations under these Terms.
13.2 You are not allowed to assign, subcontract transfer your rights or obligations or your Membership under these terms to anyone without our prior written consent. We may transfer our rights and obligations under these terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
13.3 If any provision of these Terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these terms will not be affected.
13.4 No one other than us or you has any right to enforce any of these terms.
13.5 If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these terms.
13.6 All Contracts, these Terms and the terms of each accepted order represents the entire agreement between us and replace any terms and conditions of purchase or supply that you have been provided with previously.
13.7 If you are a consumer, you may have rights to bring a claim in either the course of England and Wales or the courts of another part of the UK in which you live. Otherwise, these Terms and any dispute or claim arising out of them will be governed by, and interpreted in accordance with, the laws of England and Wales and the parties agree that the courts of England and Wales will have exclusive jurisdiction to settle such disputes or claims.